Privacy policy

 

SOK Studios Privacy Policy
Last updated: July 10, 2025

SOK Studios respects your privacy. This policy explains how we collect, use, and protect your personal information when you interact with us — whether through our website, workshops, online store, or by contacting us directly.

1. Information We Collect

We may collect the following personal information:

  • Contact details (name, email, phone number, shipping/billing address)

  • Order and transaction details (purchase history, payment method, delivery requests)

  • Workshop-related information (your scent preferences or feedback)

  • Technical information (device type, browser, IP address, cookies)

2. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Book and manage your workshop sessions

  • Send you important notifications and service updates

  • Offer scent tips, stories, and early invitations (if you opt in)

  • Improve our services and website experience

  • Respond to your inquiries and provide support

  • Comply with New Zealand law if required

3. Sharing Your Information

We do not sell your personal information.

We may share it with trusted partners such as:

  • Shopify (our website and payment platform)

  • Delivery services (to ship your order)

  • Analytics or email tools (to improve your experience or communication)

These providers only use your data to help us operate SOK Studios.

4. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Correct or delete your data

  • Unsubscribe from marketing emails anytime

  • Contact us with any concerns or questions about your data

We will never discriminate against you for exercising your rights.

5. Data Security and Retention

We store your data securely and only as long as necessary for the purpose it was collected — such as order history, workshop participation, or legal obligations.

6. Questions or Requests

You’re welcome to contact us at any time.

Email: info@sokstudios.in

We’ll do our best to respond kindly and promptly.